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Residential Service Agreement

Heating and cooling systems have a way of breaking down when the weather is at its worst – on the coldest day of a frigid winter, or during a sizzling summer heat wave. Times when your comfort system must work the hardest, and when you need it most. An Elite planned maintenance program helps avoid breakdowns plus it protects and prolongs the life of your equipment. As an Elite Service Agreement customer you always receive priority service!

No matter which plan you choose, it will no doubt save you time and money as well as give you the peace of mind of knowing your system is being properly maintained. For more information regarding our Service Agreements email us or call 910.675.3629. Our friendly Service representatives are available to answer all your questions.

Planned Maintenance * Priority Emergency Service * Discount on All Repairs

Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
proper voltage
heat exchanger
pulleys and belts
contacts and relays
for clean filters
electric strip heaters
condensate pump
proper refrigerant
electrical connections
fan limit switch
blower assembly
motors
vibration noise
indoor coil
clean condenser coil
condensate drain
visible leaks
burners
standard thermostat

Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Elite Service Agreement customers first.

Discount on Repairs - When you have an Elite Service Agreement you are entitled to a 15% discount on labor and parts for repairs.

Reduced Diagnostic / Trip Charge - When you have an Elite Service Agreement you are entitled to a reduced rate.
 
Questions
Always Ask Questions

Before you choose a company to do your work for you, take time to prepare your list and ask some questions. Remember, you are the one who will have to live with the work when it is completed. Click here to see what questions you should ask.

Before you speak, listen. Before you write, think. Before you spend, earn. Before you invest, investigate. Before you criticize, wait. Before you pray, forgive. Before you quit, try. Before you retire, save. Before you die, give. William A. Ward

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Contact Us

Feel free to contact us about our quality products and service. Please follow the link below to submit a request for service with a time and day that would be good for you. Thank You!

Elite Contracting Solutions
6792 Market St.
Wilmington, NC 28405 

Phone: 910.707-3505
Fax: 910.799.0919
E-Mail: Click Here


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